Frequently asked questions

Q. What time is check-in?
A. 2pm on Saturday or Sunday. 

Q. What time and where does coach depart?
A. Saturday 12pm Registration – Outside / Near Pret A Manger, Kingsway, Holborn. WC2B 6UF

Q. How do we book the spa/pool
A. You’ll be able to book a slot on arrival at the hotel.

Q. What about food after the event. 
A. You’ll be able to purchase on the night from  vendors.

Note the Games Avenue runs on both days and features Consoles, Virtual Reality & retro board games.

Activities, masterclasses and workshops may include Dance classes, Aerobics, Movie rooms, DJ Masterclasses, Speed dating,  Pool aerobics,  Snooker competition, Massage sessions & lessons, Zumba, Yoga, Finance, Lifestyle, Health, Vision boarding workshops and anything else you suggest that we can physically fit into the schedule. (We’d love to hear from attendees interested in running a class in their profession – please email us if you have an idea).

Kindly note this schedule is subject to change 

Sat 30th December 2023

• 12.00 Coach Travel (Kingsway, Holborn)
• 14.00 Check-In
• 16.00 Games Avenue, Masterclasses & Workshops, Pool/Sauna/Gym @ Wokefield Suite.
• 17.30 Masterclasses & Workshops, Pool/Sauna/Gym , Movie @ Wokefield Suite.
• 20.00 Welcome Icebreakers 
• 23.00 Themed Party to 3am

Sunday 31st December 2023 (NYE)

• 08:00 Breakfast
• 10.30 Games / Masterclasses / Activities slot 1 // Movie Room // Pool/Sauna/Gym 
• 14:00 1 Night Check-in
• 15:00 Masterclasses / Activities slot 2
• 16.30 Masterclasses / Workshops Slot 3
• 17.30 Comedy Show
• 21.00 NYE Party

Monday 1st January 2024

• 08.00 Breakfast
• 12.00 Checkout (Unfortunately we cannot offer a later checkout than this)
• 12.15 Coaches depart London

Additional Options

Coach travel and bottomless brunch are not included in packages. You can upgrade to these separately

Saturday 30th December

• 1200 Coach Journey (Holborn – Reading)

You won’t need to register for Games in the Avenue, movie room, comedy and ice breakers – just come along!

Spa /Pool registration will be available when you arrive at check-in/reception.

Pre register Workshops

Masterclasses are currently being confirmed.

Dining

Drinks

Due to Health and Safety requirements personal bottles / containers of drink are not allowed to be brought into public area’s (Avenue, Party rooms, conference rooms etc). 

Bottles are to be kept in rooms. Cups of drink are OK.

There will be a full bar available throughout the event for drinks and snacks.

Party night #1: TBC

It’s the night before New Years Eve! Theme to be announced

Party night #2: NYE

The main event. Theme to be announced!

The following are not included in the packages and will need to be booked separately.

• Coach Travel: We’ve arranged coaches travelling from London (Holborn)
• Dining plan: Details soon.

Instalments plan

Our website offers the option to pay a deposit followed instalment(s). Please select the checkbox on the checkout page along with the correct plan (NYE…)

Note the instalments plan will apply to your basket and will include the price of everyone in your room along with any upgrades.

The lead person is responsible for all payments …

.. they will need to collect funds and login to the website to make future payments under their ‘My account’ page.

1. Decision – Are you one or two nights!  
2. Basket – Add rooms and upgrades to your basket.
3. Details – Enter the details for rooms and upgrades.
4. Checkout – Enter lead person details and choose whether to pay in full OR use the instalments plan (Click the checkbox and select the New Year’s Eve plan)
5. Travel Insurance – Arrange insurance that covers your package price in case you are unable to attend due to illness or other reason.

Please ensure you read our booking Terms and conditions especially with regards to our refund policy.

Deposits are non refundable except where the event is cancelled by us and no suitable alternative can be found. 

Getaway NYE Refund Policy:
– Deposit is non refundable, 100% of remaining amount refunded at > 3 months till event. 75% remaining refunded at < 2 months. 50% remaining refunded at < 8 weeks. 0% refunded at less than 6 weeks.
– Instalments must be paid on time for refund policy to apply. no refund issued if instalments are not up to date.